STUKSTOF (Pty) Ltd
Last Updated: April 2026

At STUKSTOF, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”) of South Africa.

This Privacy Policy explains how STUKSTOF (Pty) Ltd collects, uses, stores, and protects your information when you visit our website, place an order, interact with us on social media, subscribe to our marketing, or otherwise engage with our brand.

1. Company Information

STUKSTOF (Pty) Ltd
Registration Number: 2025/732781/07

Registered Office:
136 1st Road Linbro Park AH
Sandton
Gauteng
South Africa
2065

Email: diens@stukstof.co.za
Website: www.stukstof.co.za

2. Information We Collect

We may collect the following personal information:

• Name and surname
• Email address
• Phone number
• Delivery and billing address
• Order and transaction history
• Payment confirmation details
• IP address and browser information
• Device and website usage data
• Marketing preferences
• Social media interactions and engagement

We may also collect non-personal information such as:

• Browser type
• Device information
• Pages visited
• Website behaviour analytics
• Cookie and tracking data

3. How We Collect Information

We collect information when you:

• Place an order
• Create an account
• Subscribe to our newsletter
• Enter competitions or giveaways
• Contact us
• Engage with STUKSTOF on social media
• Browse our website
• Use wishlist, cart, or checkout features
• Participate in campaigns or promotions

4. How We Use Your Information

Your information may be used to:

• Process and deliver orders
• Provide customer support
• Send order confirmations and updates
• Improve our website and shopping experience
• Personalise content and product recommendations
• Detect fraud and prevent abuse
• Run competitions and campaigns
• Send marketing communication where consent has been provided
• Analyse website performance and customer behaviour

5. Marketing Communication

By subscribing to our newsletter or opting into marketing communication, you consent to receive:

• Product launches
• Promotions and offers
• Competition announcements
• Campaign communication
• Brand updates
• Event information

You may unsubscribe at any time using the unsubscribe link included in our emails.

6. Cookies & Tracking Technologies

STUKSTOF uses cookies, Meta Pixel, Google Analytics, and similar technologies to improve your browsing experience and understand how users interact with our website.

Cookies may be used to:

• Remember your preferences
• Save cart information
• Analyse traffic and behaviour
• Deliver relevant advertising
• Improve website performance

You may disable cookies in your browser settings, however certain website functionality may be affected.

7. Third-Party Services

We may share necessary information with trusted third-party providers including:

• Payment gateways
• Courier and shipping providers
• Email marketing platforms
• Website analytics services
• Fraud prevention services
• Customer support systems

These providers only receive information necessary to perform their services and are required to protect your data.

8. Payment Security

Payments processed on the STUKSTOF website are securely handled by authorised third-party payment providers. STUKSTOF does not store your full card or banking details on our servers.

All transactions are encrypted using secure technology.

9. Data Retention

We retain personal information only for as long as necessary to:

• Fulfil orders
• Provide services
• Meet legal and tax obligations
• Resolve disputes
• Enforce agreements
• Maintain business records

10. Your Rights Under POPIA

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information where legally permitted
• Object to direct marketing
• Withdraw consent where processing is based on consent
• Lodge a complaint with the Information Regulator of South Africa

Requests may be submitted to:
diens@stukstof.co.za

11. Competitions & Campaigns

Information submitted through competitions, giveaways, campaigns, or promotional activations may be used for:

• Winner selection
• Campaign administration
• Communication regarding the campaign
• Future marketing communication where consent has been provided

12. Social Media

When interacting with STUKSTOF on platforms such as Instagram, Facebook, TikTok, or other social platforms, certain information may be collected through platform analytics, integrations, and advertising tools.

Your interaction with these platforms is also governed by their respective privacy policies.

13. Children’s Privacy

STUKSTOF does not knowingly collect personal information from individuals under the age of 18 without appropriate consent.

14. Data Security

We take reasonable technical and organisational measures to protect your personal information against:

• Loss
• Misuse
• Unauthorised access
• Disclosure
• Alteration
• Destruction

While we strive to protect your information, no online platform or electronic storage system can guarantee absolute security.

15. Changes to This Policy

STUKSTOF reserves the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.

16. Contact Us

For questions regarding this Privacy Policy or your personal information, please contact:

STUKSTOF (Pty) Ltd
diens@stukstof.co.za
www.stukstof.co.za